Voluntary Donation Refund Policy

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MasterLamaster

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MasterLamaster
Within 2 days from the date of making a donation, you have the right to expect a refund of your funds if the bonus received has not been used, and no one has logged into your account.

After 2 days after making a donation, as well as in case your account is blocked due to your violation of the project rules, a refund is made at the sole discretion of the project.

The application review period is up to 10 days from the date of sending the request.

YOUR REQUEST MUST CONTAIN:

Detailed information about the payment system you used and the date of donation
A detailed description of the problem and the reason for requesting a refund

WE RESERVE THE RIGHT TO REFUSE A REFUND:

If the refund request does not specify the method of making donations or the date of making donations
If you violate the requirements of applicable law, the Rules of use of the service, as well as the use of other illegal actions that may explicitly or indirectly harm the project
If the reason for the refund is not specified
If it has been more than 2 days since the donation was made
If a log in was made to your account after making donations
If part of the bonus has been spent


In the event that your account is suspended or your account is blocked due to a violation of the project rules, we reserve the right not to make a refund.
 
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